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Serving Chino Hills, CA and surrounding areas. (909) 760-1029
Effective Date: January 1, 2026
By accessing or using the website located at chinohillsconcretecontractor.com, or by engaging Chino Hills Concrete Company ("Company," "we," "us," or "our") to perform any services, you agree to be bound by these Terms and Conditions. If you do not agree, do not use this website or engage our services.
These terms apply to all visitors, customers, and others who access or use our website or services.
Chino Hills Concrete Company provides residential and commercial concrete contracting services in Chino Hills, California and surrounding cities. Services include but are not limited to: concrete driveway installation, patio construction, stamped concrete, sidewalk building, garage floors, retaining walls, foundations, pool decks, steps, and concrete cutting.
All services are subject to availability, permitting requirements, site conditions, and a signed agreement between the Company and the customer.
Estimates provided by the Company are based on information available at the time of assessment. Written estimates are valid for 30 days from the date issued unless otherwise noted. Estimates are not final contracts.
Final pricing is confirmed in a written project agreement signed by both parties before work begins. If site conditions, scope, or material costs change after an estimate is issued, the Company will notify the customer in writing before proceeding with any additional cost. The customer must approve scope changes in writing before work on changed items begins.
Verbal promises regarding price or scope that are not reflected in a signed written agreement are not binding on the Company.
Project start dates are scheduled based on crew availability, permit timelines, and weather. The Company will provide an estimated start date in the project agreement. Delays caused by permitting, HOA approvals, weather, or other factors outside the Company's control do not constitute a breach of contract.
Customers may cancel a project before work begins by providing written notice to the Company at quotes@chinohillsconcretecontractor.com. If materials have already been ordered or permits pulled on the customer's behalf, the customer is responsible for actual costs incurred up to the time of cancellation.
The Company reserves the right to reschedule projects due to weather, safety conditions, or circumstances beyond our control. We will notify the customer as soon as practicable.
Payment terms are specified in the signed project agreement. Typically, a deposit is required before work begins, with the balance due upon substantial completion. Accepted forms of payment include cash, check, and approved digital payment methods.
Late payments may be subject to a late fee as specified in the project agreement. Unpaid balances may be subject to a mechanics lien on the property in accordance with California law.
Customers are responsible for all costs associated with collecting unpaid amounts, including reasonable legal fees, if collection action becomes necessary.
To the fullest extent permitted by California law, the Company's total liability to any customer for any claim arising out of or related to services provided shall not exceed the total amount paid by the customer for the specific project giving rise to the claim.
The Company is not liable for indirect, incidental, special, or consequential damages of any kind, including lost profits, property damage not directly caused by our negligence, or damages arising from pre-existing site conditions not disclosed to us before work began.
Concrete is a natural material. Hairline cracks, minor color variation, surface texture differences, and minor settlement are normal characteristics of concrete and are not considered defects. The Company warrants workmanship for a period specified in the project agreement, typically one year from project completion for structural defects caused by installation.
The warranty does not cover damage caused by: tree root intrusion, soil movement unrelated to workmanship, vehicle loads exceeding the designed capacity of the slab, chemical spills, improper sealing or maintenance by the customer, or acts of nature including earthquakes, floods, or fire.
Website content is provided "as is" without warranty of any kind. Information on our website is for general reference only and does not constitute professional engineering or legal advice.
If a dispute arises between you and the Company, both parties agree to first attempt to resolve the issue informally by contacting us at quotes@chinohillsconcretecontractor.com or (909) 760-1029.
If informal resolution is not successful within 30 days, disputes shall be resolved through binding arbitration administered by a mutually agreed arbitration service in San Bernardino County, California, unless prohibited by law. The prevailing party may be entitled to recover reasonable fees as determined by the arbitrator.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of CA, without regard to conflict of law principles. Any legal proceedings not subject to arbitration shall be brought exclusively in a court of competent jurisdiction in San Bernardino County, CA.
We reserve the right to update or modify these Terms and Conditions at any time. When we do, we will post the revised terms on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.
It is your responsibility to review these terms periodically. We recommend bookmarking this page.
For questions about these terms, reach us directly:
Chino Hills Concrete Company
3400 Eucalyptus Ave, Chino Hills, CA 91709